What happens when I arrive?
To make sure that we have all of your correct contact details we’ll ask you to complete The Grooming Lodge agreement form. A copy of the agreement can be found here. Click to view. You can then decide to download and then Ctrl/Cmd + P to print it if you’d like to complete it before your visit.
After every groom we make comprehensive notes on each dog, which makes it easier for repeat customers to opt for the same again, or try something slightly different. Knowing all of our dogs and their owners is really important to us.
Please press the door bell and wait to be escorted through the back gate to ‘The Grooming Lodge’
Arrival and collection times
If you have any issues at all with arrival or collection times please contact us and we will do our best to accommodate you at a time when we can keep your dog on site (please note that this may incur an additional fee which will be agreed in advance).
Is there car parking?
What if I need to cancel at short notice?
Can I stay with my dog whilst it is being groomed?
However, there are exceptions to this so please discuss beforehand if you feel there is a requirement for you to stay.