If you suspect your dog has fleas then please ensure your dog is treated before bringing them in for their groom. If fleas are found during the grooming process then unfortunately we will have to request that your dog is collected as soon as possible as we will be unable to carry on with the groom. It is the owner’s responsibility to ensure the dog is up to date with any necessary parasite preventatives and vaccinations and we are not liable for any illness/parasite caught by an unprotected dog.
Grooming equipment is sharp so, even though we use extreme caution and care, there is always the slight possibility that an accident could happen. This may include cuts, scratches, over-trimming of nails, etc. In most cases this happens when a dog tries to move around without warning. If you arrive to pick up your dog and they are still being groomed, please do not talk to them or allow them to see you.
In the event of a significant, grooming-related injury we will take your dog to the nearest veterinarian immediately.
Your dog may be photographed before, during and after its groom. Photographs may be used on our website, social media or other printed materials. If you do not wish for your dog to be photographed please circle on the Dog Grooming Agreement to indicate that you do not give permission for this.
Privacy – GDPR (General Data Protection Regulation)
GDPR is effective as of 25 May 2018
All personal data will be processed according to the six data protection principles:
- Processed lawfully, fairly and transparently.
- Collected only for specific legitimate purposes.
- Be adequate, relevant and limited to what is necessary.
- Will be maintained accurately and kept up to date.
- Stored only as long as is necessary.
Ensure appropriate security, integrity and confidentiality